Clarity Human Services: Introduction to Coordinated Entry - Referrals

Clarity Human Services: Introduction to Coordinated Entry - Referrals

About this course

The Bitfocus Learning & Development team built Clarity Human Services: Understanding Coordinated Entry differently than most of the courses found at learn.bitfocus.com. Instead of being on-demand videos, the content refers back to our Help Center articles. 

 

We have gathered the essential Referral articles from our Help Center creating a course around them. Regardless of the Access role you hold in Clarity, the information presented in this course will be helpful. If you're a Matchmaker, System Administrator, Agency Manager, or undefined coordinated entry role in your community, this course is for you.   

By the end of this course you should: 

  • Understand Referrals within the Community Queue
  • Manage Referrals sent to the Community Queue

We hope you find the Clarity Human Services General Training Course enjoyable and informative.

Sincerely, 

The Bitfocus Learning & Development Team

If purchasing the course please read our notes below: 

About our on-demand courses

Our on-demand courses are delivered online, and available immediately after purchase. These courses are not taught by a live instructor, but instead, guide the learner through a series of lessons at their own pace. Purchases and access to purchased courses are available for as long as you have an active account on the training site.  Bitfocus reserves the right to modify or remove courses at any time. For more information, contact support@bitfocus.com

General Terms and Conditions

The Bitfocus training service and any content viewed through our service is solely for the use of the named used. With your course purchase, we grant you a limited, non-exclusive, non-transferable license to access the course content and view your course(s) through the service on a streaming-only basis for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances. Bitfocus may revoke your license at any time in its sole discretion. Upon such revocation, you must promptly destroy all content downloaded or otherwise obtained through the service, as well as copies of such materials, whether made in accordance with these Terms of Service or otherwise.

 

Curriculum

  • Introduction
  • Course Introduction
  • Unit One
  • Lesson One: Introduction to Referrals
  • Lesson Two: Referral Settings: Multiple Community Queues
  • Unit Two
  • Lesson One: The Referrals Tab Overview
  • Lesson Two: Referrals - the Community Queue Tab
  • Lesson Three: Referrals: Pending, Sent, and Denied Tabs
  • Lesson Four: Updating the Status of a Referral
  • Lesson Five: Referrals History
  • Unit Three
  • Lesson Seven : General Referral Workflow
  • Knowledge Check
  • Knowledge Check: Introduction to Coordinated Entry - Referrals

About this course

The Bitfocus Learning & Development team built Clarity Human Services: Understanding Coordinated Entry differently than most of the courses found at learn.bitfocus.com. Instead of being on-demand videos, the content refers back to our Help Center articles. 

 

We have gathered the essential Referral articles from our Help Center creating a course around them. Regardless of the Access role you hold in Clarity, the information presented in this course will be helpful. If you're a Matchmaker, System Administrator, Agency Manager, or undefined coordinated entry role in your community, this course is for you.   

By the end of this course you should: 

  • Understand Referrals within the Community Queue
  • Manage Referrals sent to the Community Queue

We hope you find the Clarity Human Services General Training Course enjoyable and informative.

Sincerely, 

The Bitfocus Learning & Development Team

If purchasing the course please read our notes below: 

About our on-demand courses

Our on-demand courses are delivered online, and available immediately after purchase. These courses are not taught by a live instructor, but instead, guide the learner through a series of lessons at their own pace. Purchases and access to purchased courses are available for as long as you have an active account on the training site.  Bitfocus reserves the right to modify or remove courses at any time. For more information, contact support@bitfocus.com

General Terms and Conditions

The Bitfocus training service and any content viewed through our service is solely for the use of the named used. With your course purchase, we grant you a limited, non-exclusive, non-transferable license to access the course content and view your course(s) through the service on a streaming-only basis for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances. Bitfocus may revoke your license at any time in its sole discretion. Upon such revocation, you must promptly destroy all content downloaded or otherwise obtained through the service, as well as copies of such materials, whether made in accordance with these Terms of Service or otherwise.

 

Curriculum

  • Introduction
  • Course Introduction
  • Unit One
  • Lesson One: Introduction to Referrals
  • Lesson Two: Referral Settings: Multiple Community Queues
  • Unit Two
  • Lesson One: The Referrals Tab Overview
  • Lesson Two: Referrals - the Community Queue Tab
  • Lesson Three: Referrals: Pending, Sent, and Denied Tabs
  • Lesson Four: Updating the Status of a Referral
  • Lesson Five: Referrals History
  • Unit Three
  • Lesson Seven : General Referral Workflow
  • Knowledge Check
  • Knowledge Check: Introduction to Coordinated Entry - Referrals