- What to Include in a Ticket
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What to Include in a Ticket
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Resources
- Notifications in Clarity
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Notifications in Clarity
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Resources
- Searching in Clarity
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Searching in Clarity
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Resources
- Merging Client Records
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Merging Client Records
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Resources
- Adding a Group Member to a Program
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Adding a Group Member to a Program
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Resources
- Subscribing to the Calendar - Including Outlook and Google Linking
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Subscribing to the Calendar - Including Outlook and Google Linking
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Resources
- Personal Account Settings
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Personal Account Settings
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Resources
- Deleting a Program Enrollment
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Deleting a Program Enrollment
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Resources
- Switching Agencies to View Your Caseload
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Switching Agencies to View Your Caseload
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Resources
- Deleting a Client Service
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Deleting a Client Service
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Resources
- Merging Program Enrollments
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Merging Program Enrollments
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Resources
- Setting a Client's Relationship to HoH in an Enrollment
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Setting a Client's Relationship to HoH in an Enrollment
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Resources
Clarity Human Services: Frequently Asked Questions
This course offers a series of short videos addressing topics that in the past have led to our users submitting Help Desk tickets.
Intended audience: All users.
About this course: This course offers a series of short videos addressing topics that in the past have led to our users submitting Help Desk tickets. We hope that these videos will provide a quick and efficient way for you to find your answers to these commonly-asked questions.
Topics include:
- Merging client records and enrollments
- Deleting an enrollment
- Updating personal account settings
- And more! We add videos as new questions arise.
Requirement for successful completion:
- None! Watch as many videos in the course as you like.
Prerequisites: None.
About our subscription and on-demand courses
Our on-demand courses are prerecorded, delivered online, and available immediately after purchase. Bitfocus reserves the right to add, modify, or remove classes from our subscription offerings at any time. For more information, contact support@bitfocus.com
General Terms and Conditions
Access to the Bitfocus Training Service (the "Service"), including any courses or materials accessed through the Service (collectively, the "content"), is limited to licensed users. When purchasing a subscription to the Service, Bitfocus grants you a limited, non-exclusive, non-transferable license to access Content and through the Service on a streaming-only basis for that purpose throughout the subscription term. No right, title, or interest transfers to you except for the preceding limited license. You agree not to use the Service for public performances. Bitfocus may revoke your license at any time at its sole discretion. Upon revocation, you must promptly destroy all Content downloaded or otherwise obtained through the Service, as well as copies of such materials.